Documentation Dashboards

Dashboard Settings

Access a dashboard’s settings by clicking the Settings button from the dashboard sidebar menu. To apply any changes to your dashboard settings, click Update at the bottom right of the Settings tab.

Access settings from the sidebar menu

Dashboard Settings
Title Slug Theme
Time Zone Cache Duration Refresh Dashboard
Auto Apply Variables Allow Viewers to Refresh Data Category
Reports Snapshots Activity
Move to Trash Archive


The dashboard title is displayed in the upper left corner of a dashboard.


The slug is displayed in the URL. If left blank it will be autogenerated from the category and title of the dashboard. If you update the title, the slug will not be affected.


By default, the dashboard theme is your organization’s default theme. You can override organization’s default setting by choosing from your organization’s list of available dashboard themes. Click Update to apply your changes.

Don’t see a theme you like? Feel free to create your own!

Pick a theme from Dashboard Settings

Time Zone

See our Time Zone documentation.

Local Time Zone Override

Allows an individual dashboard to use the dashboard viewer’s local time zone instead of the dashboard’s set Time Zone.

Note: Local Time Zone Override is not available for embedded dashboards.

Check Local Time Zone Override

Cache Duration

Permissions required: Admin

Each chart is cached in our system from the first time the chart is created and saved. The Cache Duration tells Chartio how long to keep chart data before querying your database for fresh data according to the dashboard’s Refresh method. If you would like fresh data very often, you can set the cache duration to a lower time interval. The lowest a Cache Duration can go is two minutes, but this may severely impact your data source performance. On the other hand, if you’re worried about your data source performance, you can set the Cache Duration to a higher value to trigger queries less frequently.

Your organization’s default cache duration is set for all dashboards in your instance from the Settings tab in the top navigation bar. When Use Organization Default is selected in a dashboard’s settings, the cache settings will use the organization default.

New queries to update your dashboard’s cache are only sent to your database when one of the following occurs:

If none of these criteria are met, new queries are NOT sent from your dashboard to your database.

Refresh Dashboard

Refresh Dashboard refers to how often a dashboard will check whether its charts are displaying an expired cache version. Depending on the refresh method selected, the dashboard will update the charts with whatever exists in the cache at that point. If there are no existing results in the cache, or the cache is expired, then the chart’s queries will be executed against the data source(s) and the chart’s cache will be updated.

Refresh methods

Note: Whether or not you get fresh data when your dashboard refreshes is also dependent on your dashboard cache duration.

Cache Refresh Settings

  • Auto
    While your dashboard is open, your charts automatically refresh at the Auto Refresh Interval you set.
  • Smart
    Similar to the Auto refresh method, your charts automatically refresh at the Auto Refresh Interval you set–but only while the dashboard is being viewed. In other words, new queries won’t be triggered if the dashboard is open but in an inactive (i.e., not currently in view) browser tab.
  • On Load
    Your charts load with fresh data when the dashboard is first opened but won’t refresh again unless manually refreshed.
  • Manual
    Your charts won’t refresh until a chart refresh is manually triggered.

Click Refresh Data in the dashboard sidebar

Manually refreshing data

Note: Manually refreshing chart data overrides your dashboard’s cache duration.

To manually refresh all the charts on your Dashboard, click Refresh Data from the dashboard sidebar. This sends new queries if the cached chart data is more than 2 minutes old.

To manually refresh a chart’s data, hover over the chart, open its ellipsis menu and click Refresh Chart Data.

Modifying a chart’s query and re-running the query also manually refreshes the chart data!

Click Refresh chart data after clicking the three dots in the top of a chart

Auto Apply Variables

By default, your charts update whenever any Dashboard Control value changes. If you’d instead like to update multiple Controls and apply the changes all at once to send a single new query, you can deselect Auto Apply Variables in your dashboard settings.

Uncheck Auto Apply Variables to apply all variable changes at once

When Auto Apply Variables is deselected, you’ll see an Apply Filters button in the upper right of your dashboard whenever you make any Control changes. Once you’re finished updating your Control values, click this button to apply the Control changes to your charts.

Click Apply Filters to apply all variable changes to your charts

This setting is beneficial for dashboard performance because it prevents new chart queries from triggering every time you make a Control selection, for example in a multi-select dropdown.

Allow Viewers to Refresh Data

This toggle controls whether users with view-only access to the dashboard can refresh the data for charts on the dashboard.


Assign the dashboard to an existing category or create a new category by typing the name of the category in the text box. If the category does not already exist, it will be created. Remember you can make use of nested categories too!

You can reassign a dashboard to a different category by updating the category field. Note: The slug will not automatically be updated to reflect the change of category.

Reports Enabled

If you would like to create scheduled email reports from this dashboard, make sure the Reports Enabled checkbox is checked.

Snapshots Enabled

To set up Snapshots for the dashboard, select Snapshots Enabled from the dashboard’s settings.


Navigate to the Activity tab of your dashboard settings to see actions performed by users with access to the dashboard from up to one year ago. Types of actions include the creation, updating, or deletion of charts and Dashboard Controls, changes to access permissions, etc.

You can also download a CSV of this dashboard activity by clicking Download Activity.

Dashboard Activity tab

Move to Trash

Delete the dashboard by clicking Move to Trash. Refer to our Manage Dashboards page for more information on deleting a dashboard and restoring deleted dashboards.


Archive a dashboard by clicking Archive. Refer to our Manage Dashboards page for more information on archiving a dashboard.